Analysis of the effect of compliance, assurance, reliability, tangibility, empathy, responsiveness, insurance system, sincerity on customer satisfaction and customer loyalty on hospital in Indonesia Maldini Virzinia Veroso Osok, Amelia Amelia & Ronald Ronald
Analysis of the effect of compliance, assurance, reliability, tangibility, empathy, responsiveness, insurance system, sincerity on customer satisfaction and customer loyalty on hospital in Indonesia Author